Why Your Whole-Home System Includes Water Softening
Softening is always included in our whole-home system. Here is why.
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Is This the Right Solution for Your Water?
- You have
- White scale on faucets, showerheads and glass
- What we do
- Ion exchange resin removes the calcium and magnesium that cause scale.
- Result
- Fixtures stay clean and cleaning gets easier
- You have
- Spotty dishes and cloudy glassware
- What we do
- Softened water rinses clean without mineral spots.
- Result
- Dishes and glass come out clear
- You have
- Scale building up inside appliances
- What we do
- Softened water stops scale from building up inside heaters and appliances.
- Result
- Less scale where you can’t see it
Hardness varies by water system and by well. Your utility’s annual report is the best place to check it.
Sources: USGS: hardness of water
What Water Softening Systems Treats
- Hard water minerals (calcium, magnesium)Ion exchange resin
- Scale buildupPrevented at the source
- Soap scum and spottingSoftened water
- Some iron (small amounts)Resin bed
Results depend on your water. We tell you what to expect before you pay.
How Water Softening Systems Works: Step-by-Step
- 1
Water enters from your main line
- 2
Optional sediment pre-filter
Protects the resin from particles
Removes or handles: Sediment
- 3
Resin tank
Hard minerals are swapped for softer ones as water flows through
Removes or handles: Calcium and magnesium
- 4
Brine tank
Recharges the resin automatically
Removes or handles: Keeps the resin working
- 5
Softened water to your home
Every tap, shower and appliance gets softened water
Removes or handles: Scale and spotting
- 6
Treated water to your home
Before & After
Illustration.
BeforeScale crusted on a faucet and spots on glass. This is hard water at work.
AfterClean fixtures and clear glass, with far less scrubbing.
Pricing & Installation
Installed as part of our whole-home system
Water softening is always included in our $2,999 whole-home system. Here’s why: softening works best with filtration. Hard water minerals vary around Pierce, Kitsap and Thurston Counties, and groundwater is more likely to be hard than surface-sourced supplies. Our whole-home approach treats hardness at the source while filtering the sediment and chlorine that can add to scale and wear.
See the whole-home system- Step 1Get your instant price online
- Step 2Pick your install day and pay securely
- Install dayAbout 4 hours with a licensed local plumber
- Day afterSystem testing completed
- OngoingAnnual filter replacements, about $150–300 a year
Recent Installs


Frequently Asked Questions
Does my water actually need softening?
It depends on your source. Surface-sourced supplies such as Tacoma Water are generally soft, while groundwater and well water vary from one neighborhood and one well to the next. A quick hardness test tells you, and if yours is low we will say so.
What does scale cost me compared with a softener?
Scale builds up on heating elements and inside your water heater, which makes it work harder and can shorten its life. Replacing a water heater is a big expense, so preventing scale is one of the better reasons to soften hard water. If your water is not hard, you don’t need one.
Does a softener remove chlorine or make water safe to drink?
No. A softener treats hardness only. For chlorine taste we add carbon filtration, and for drinking water reverse osmosis.
Will softened water taste salty?
No. Softened water does not taste salty, and the system is sized so it does not.
Questions People Rarely Ask But Should
Isn’t softened water bad for you?
Not for most people. Softened water does not taste salty, and the system is sized so it does not. Softening adds a small amount of sodium, so if you are on a strict low-sodium diet, ask your doctor. Our whole-home system also includes a reverse osmosis faucet for drinking water.
Why should I trust a local operator over a national brand?
National brands sell volume and rotate technicians. We are locally owned in Tacoma, and our reputation in Pierce, Kitsap and Thurston Counties depends on how your water turns out, not on a quarterly earnings call.
Will you try to upsell me into a system I don’t need?
We test first and recommend only what your water needs. A customer we served well who refers a neighbor is worth far more to us than one we oversold. The whole-home system is a fixed price, so there is no quote game to play.
What if I’m skeptical that I need water treatment at all?
Good. You should be. Text us and we will look at your water. If the results show it is fine, we will tell you it is fine. Not every home needs treatment, and if yours does, you will see why in the data and the decision is yours.
Ready to Improve Your Water?
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